Privacy Policy

General

Testo India Pvt. Ltd. appreciates your visit to our website and for your interest in our company and our products. Privacy and data security are of particular concern to us. We process personal data collected during your visit to our website confidentially.

Personal data

Personal information that you transmit to us via the contact forms on our website or via email, such as name, title, e-mail or postal address, telephone numbers, fax, etc., are voluntary. This information will be sent to our India headquarters in Pune (Maharashtra) and processed from here and used. The information will only be used if you have given your consent. This information is only used to fulfill your wishes and requirements, eg as part of an online order for a product or service, a survey, a contest or request information. You can cancel your consent to the collection and use at any time. All data that you provide to us will be stored and processed in our company. Never will your personal information be forwarded without consent. In addition, we have taken appropriate measures to prevent unauthorized access to the third side to the information held by us. In addition, we collect and store shortly following useful information to enable you to use: your identification (IP address, user names and passwords) and information at the beginning, the end, the nature and extent of their use and type of browser and operating system. This is a necessary technical process when retrieving web pages. An evaluation of the IP address of the visitor only occurs in attacks on the network infrastructure of Testo India Pvt. Ltd. No personal user profiles are created. Once we make use of our Internet site of the creation of user profiles, we will inform you of your right. Besides the already mentioned cases, no other personal information will be processed when a further processing is not explicitly agreed. If you want to receive our information services via email, beside we need your consent and e-mail address to confirm that you are the owner of the email address and to receive the information services agree (so-called double opt-in). This information is collected solely for the purpose, to inform you of our information services via email and to demonstrate our authorization to do so. You can cancel the consent for the sending of information services, including the necessary storage of your e-mail address.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies", text files that are stored on your computer, to help the website analyze how users use the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. In the case of activation of the IP anonymization on this website, your IP address will be truncated within Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases is the complete IP address transmitted to a Google server in the USA and shortened there. The IP-anonymisation is active on this site. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compiling reports on website activity and providing other with website and internet related services to the website operator. Undertaken as part of Google Analytics, that your IP address is not associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, we would point out, however, that in this case you can use to their full extent not all features of this website. You can also prevent the data generated by the cookie about your use of the website (including your IP address) to Google and the processing of this data by Google, by downloading and installing browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout

Cookies

We would also like to point out that we use "cookies" on our website. "Cookies" are small files containing text information which can be stored on the website by visitors. The information in the "cookies" eases navigation for the user, and also makes the correct display of our internet pages possible. Our "cookies" cannot be used in any way to identify you as a person. You can prevent "cookies" being stored by setting your internet browser not to allow "cookies", or to display them beforehand. We must inform you, however, that this may cause you not to be able to use all functions of your website fully.

Right to information

You always have the option to receive information about your saved data and cause a partial or complete deletion of your data. If you want that data to be corrected or deleted, have any other questions or suggestions, please use our contact form or send your request to the following address:

Testo India Pvt. Ltd.

Plot No. 23, Sind Society,

Baner Road, Aundh,

Pune - 411007, 

Maharashtra, India

Telephone: +91 20 2592 0000

Fax: +91 20 2585 0080

Email: info@testo.in

2.5. Testo newsletter

Our newsletter keeps you regularly informed about our products, news, events and promotions.

A personal touch is our top priority when it comes to our service. It is important for us to address you personally when presenting our products and services. This is why we need your first and last name. Furthermore, we offer the platform and related services exclusively to companies. By providing your business e-mail address and company name, we can be sure that you are the right contact person. Your telephone number enables us to contact you directly, and to answer initial queries immediately and thus more effectively.

When we send out our newsletters, which require registration, we use the so-called double opt-in procedure or single opt-in procedure (depending on the country), i.e. we will only send you a newsletter if you have expressly agreed beforehand that we should activate the newsletter service. If a double opt-in is required in your country, you must also have confirmed that the e-mail address you have provided belongs to you. We will send you a notification e-mail for this purpose and ask you to confirm that you are the owner of the e-mail address provided by clicking on a link contained in this e-mail. If you have already confirmed that you are the owner of this e-mail address for another purpose, we may not require you to do this.

If you confirm your e-mail address, your e-mail address, the time of registration and the IP address used for registration will be stored by us until you cancel the newsletter subscription. The purpose of the storage is solely to send you the newsletter and be able to verify your registration. The legal basis for the processing is your consent in accordance with art. 6(1)(a) GDPR.

The newsletter subscription can be cancelled any time, e.g. via the unsubscribe link contained in each newsletter. Alternatively, you can also address your wish to cancel the newsletter to the above-mentioned contact data. The only charge for this is the cost of transmission according to the basic tariff of your internet service provider.

2.6. Testimonials and competitions at Testo

If you are participating in one of our testimonials, we use your data for market and opinion research as well as for product optimisation. We analyse data categorically only for internal purposes. If, exceptionally, testimonials are not analysed anonymously, the data will be collected only with your consent. For evaluations relating to person, the legal basis is the above-mentioned consent in accordance with art. 6(1)(1)(a) GDPR.

During competitions, we use your data for the purpose of carrying out the competition and winner notification. Detailed instructions can be found in our conditions of participation for the respective competition. The legal basis of the processing is the competition agreement in accordance with art. 6(1)(1)(b) GDPR.

2.7. Applications for positions at Testo

You can apply for open positions at Testo via our application management system MHM eRecruiting. The purpose of collecting data is the selection of applicants for the potential creation of an employment relationship. For the reception and processing of your application, we collect the following data:

• Salutation
• Name and surname
• Address • E-mail address
• Phone number
• Date of birth
• Salary requirement
• Notice period
• Application documents (e.g. certificates, CV)

The legal basis for the processing of your application documents is art. 6(1)(1)(b) and art. 88(1) GDPR in conjunction with national data protection law.

2.9.3 Online content

Testo provides online content on its website. Registration is required beforehand in order to download online content. Online content may include:

• White papers (pdf)
• E-books (pdf)

• Name and surname
• E-mail address
• Company
• Phone number
• Country

• Providing and sending the download link
• Communicating with and informing recipients in accordance with the applicable download conditions

• New Testo product updates
• Testo seminars and webinars on measuring technology subjects
• Testo surveys, product tests and recommendations of suitable third-party products. 

2.3. Registration in the online shop and Testo Cloud

You have the opportunity to register for our login area in the online shop and in the Testo Cloud, to enable you to benefit from the full range of functions of our website and the Testo Cloud. It is evident from the respective input forms which data is collected in each case. We have indicated which data is mandatory by marking the respective fields as required fields. Without this data it is not possible to register. The legal basis of the processing is art. 6(1)(b) GDPR.

2.4. Online orders

2.4.1 Ordering in the online shop

During the order process, we collect the mandatory information required for the processing of the contract:

• Salutation
• Name and surname
• E-mail address
• Billing and shipping address
• Phone number

Optional details such as customer number, company details and your role can be provided so that we can allocate your order to a suitable account manager. The legal basis of the processing is art. 6(1)(1)(b) GDPR.

For the purpose of contract performance, we pass your details to the shipping company instructed with the delivery, to the extent that this is required for the delivery of the goods ordered. Depending on which payment service provider you select during the order process, we pass the payment details collected for the purpose of payment processing to the financial institution instructed to process the payment and, if appropriate, to the payment service provider instructed by us, or to the selected payment service.

All payments in our online shop are processed by the payment provider Unzer GmbH, Vangerowstraße 18, 69115 Heidelberg, Germany, and/or Unzer Luxembourg S.A., Socit anonyme 1, Place du March, L-6755 Grevenmacher, R.C.S. Luxembourg B144133 (hereinafter “Unzer”). In the process, you transmit your payment details via a secure https connection to the servers of Unzer. This transmission is made solely to process your payment. Details on payment via Unzer can be obtained from Unzer’s GTCs and data protection regulations at: https://www.unzer.com/en/datenschutz/.

If Testo provides payment in advance, e.g. in the case of a purchase on account, and to protect its legitimate interests, Testo reserves the right to make enquiries about identity and creditworthiness with service providers specialising in this – Verband der Vereine Creditreform e.V., Hellersbergstraße 12, D-41460 Neuss – or to make the granting of certain payment terms contingent upon a credit check. The credit report can contain probability values (score values), which are calculated on the basis of scientifically proven mathematical-statistical procedures, where the address data, among other information, flows into the calculation. The information received regarding the statistical probability of a payment default is used by us for a balanced decision on the rationale, implementation or termination of the contractual relationship. Your legitimate interests are considered in accordance with the statutory provisions.

2.4.2 Ordering an e-learning course

We collect the necessary mandatory data for registration on our e-learning platform:

• First name
• Surname
• E-mail address

The legal basis of the processing is art. 6(1)(b) GDPR.

During the ordering process in our IT systems (e-learning platform and in SAP), we collect the mandatory data necessary for processing the contract:

• Salutation
• Surname
• First name
• E-mail address
• Street and house number
• Postcode
• City

For invoicing, the company name and telephone number are optional but are required for clarifying any queries. The legal basis of the processing is art. 6(1)(1)(b) GDPR.

The above data is collected for the following purposes:

• Provision of the e-learning platform including its features and content
• Continuous improvement of the e-learning platform
• Continuous improvement of our range of courses
• Management of users on this website
• Confirmation of the learner’s achievements by issuing a certificate of participation
• The learner profile is stored in accordance with our terms of use (link).
• In case of “non-use”, the deletion of the user and learner profile takes place after nine months.

Information on the deletion of your data:

To apply for deletion of your data relating to our e-learning area, please e-mail akademie@testo.de. In terms of deleting your data, we proceed as explained in point 7.

2.9.1 Promotions (competitions, product tests) 

• Name and surname
• E-mail address
• Company
• Phone number

• Creating a list of participants
• Planning the event and grouping participants
• Creating a user account 
• Identifying individual participants during the event
• Communicating in parallel during and after the event for the purpose of participant queries
• Communicating with and informing recipients in accordance with the applicable conditions of participation

• New Testo product updates
• Testo seminars and webinars on measuring technology subjects
• Testo surveys, product tests and recommendations of suitable third-party products. 

2.9.4 Software downloads

• Name and surname
• E-mail address
• Company
• Phone number
• Country

• Providing and sending the download link
• Identifying the individual recipients of the software solution (protection of intellectual property)
• Communicating with and informing recipients in accordance with the applicable download conditions

• New Testo product updates
• Testo seminars and webinars on measuring technology subjects
• Testo surveys, product tests and recommendations of suitable third-party products. 

2.9.2 Events (webinars, seminars and product demonstrations)

• Name and surname
• E-mail address
• Company
• Phone number
• Country

• Creating a list of participants
• Planning the event and grouping participants
• Creating a user account 
• Identifying individual participants during the event
• Communicating in parallel during and after the event for the purpose of participant queries
• Communicating with and informing recipients in accordance with the applicable conditions of participation

• New Testo product updates
• Testo seminars and webinars on measuring technology subjects
• Testo surveys, product tests and recommendations of suitable third-party products.