3. Information disclosure
For the analysis of app crashes, we use Sentry, a service of Functional Software, Inc., 45 Fremont Street, 8th Floor, San Francisco, CA 94105, USA. The processing of the anonymous crash information takes place in the USA.
To protect your personal data, we use a so-called relay server, which prevents the transmission of your IP address to the USA. This relay server is hosted within the EU by our service provider Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, L-1855 Luxembourg.
You can find more information about the relay under Relay
4. Storage Period
In principle, we store personal data only as long as this is required for the fulfilment of contractual or legal obligations which are the reason for the collection of the data. After that, we delete the data immediately, unless we require the data until the expiry of the legal limitation periods for the purposes of evidence in civil claims or due to statutory retention requirements.
Your photos and contact information in the reports will not be stored.
In addition, our apps can also write to your SD card / location if desired. This allows you to save your actively selected data (measurements, reports, pictures, other data) to the SD card / location.
The IP address is only processed for data transmission. Any further processing and in particular storage does not take place.
5. Your data protection rights
You have the right at any time to request information on the processing of your personal data by us. We will explain the data processing to you within the course of providing this information and furnish you with an overview of your stored personal data.
If data stored by us should be incorrect or no longer up-to-date, you have the right for this data to be corrected.
You can also request the deletion of your data. Should the deletion exceptionally not be possible due to other legal provisions, then the data is blocked, so that it is only available for this legal purpose.
Furthermore, you can restrict the processing of your data, e.g. if you are of the opinion that the data stored by us is not correct. You also have the right to data portability, in other words, upon your request, we forward a digital copy to you, containing the personal data that you have provided.
In order to assert the rights described here, you may contact us at any time, via the above-mentioned contact details. This also applies if you wish to receive copies of guarantees for evidence of a reasonable level of data protection.
Furthermore, you have the right to object to the data processing, which is based on Art. 6, Para. 1 e or f GDPR. Finally, you have the right to lodge a complaint at the data protection supervisory authority responsible for us. You can exercise this right at a supervisory authority in the member state of your residence, your employment or the place of the suspected breach. In Baden-Wuerttemberg, the competent supervisory authority is: Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Baden-Württemberg, Postfach 10 29 32, 70025 Stuttgart, Lautenschlagerstraße 20, 70173 Stuttgart.
6. Right of revocation and objection
You have the right, in accordance with Article 7, Para. 3 GDPR, to revoke consent once granted to us, at any time. As a consequence, we shall in future no longer continue to process the data that is the object of the consent. The revocation of the consent does not affect the lawfulness of the processing based on the consent up to the time of the revocation.
Insofar as we are processing your data on the basis of legitimate interests in accordance with Art. 6, Para. 1, Sentence 1 f GDPR, you have the right in accordance with Art. 21 GDPR, to raise an objection against the processing of your data, insofar as there are grounds for this, which arise from your special situation or where the objection is directed against direct advertising. In the latter case, you have a general right of objection, which we shall implement also without the need for you to give reasons.
If you wish to use your right to revoke or your right of objection, an informal notification to the above-mentioned contacts is sufficient.
7. Data security
We maintain current technical measures to safeguard data security, in particular for the protection of your personal data against risks during data transmissions as well as against third parties acquiring knowledge of your personal data. These are correspondingly adjusted to the current state of the art. To secure the personal data specified by yourself on our website, we use Transport Layer Security (TLS) which encrypts the information you enter.
8. Amendment of the Privacy Statement
We occasionally update this Privacy Statement, for example when we are adjusting our website or if the legal or official requirements change.