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Privacy Policy

Version 2.0: July 2021

We are pleased that you are interested in our web service www.testo.com and our Testo Cloud service www.saveris.net. The protection of your privacy is very important to us.

Testo SE & Co. KGaA, Celsiusstrasse 2, 79822 Titisee-Neustadt, Germany (hereinafter referred to “Testo”).

Testo sees it as a matter of corporate responsibility to protect data entrusted to the company. To ensure that you feel secure when visiting our website, we strictly observe the statutory provisions during the processing of your personal data and would like to provide you with detailed information on how your data is handled.

1. Who is responsible for the processing of my data?

The responsibility for the processing of your data when you are visiting this website, in accordance with the EU General Data Protection Regulation (GDPR) lies with

Testo SE & Co. KGaA
Celsiusstraße 2
79822 Titisee-Neustadt
Telefon: +49 (0) 7653 / 681–0 (Headoffce)
E-Mail: privacy@testo.de

For all questions regarding data protection in connection with our products or the use of our website you can also contact our data protection officer at any time. The data protection officer can be contacted at the above postal address as well as the previously specified e-mail address (heading: “FAO Data Protection Officer”).

2. When and for what purpose does Testo collect data concerning you?

3. Disclosure of your data


Insofar as external service providers are used (hosting providers, application management, shipping service provider, etc.) to operate this website or to provide services via a Testo Group company, or another Testo Group company is responsible for the processing, the companies concerned receive the access to your data only to the extent necessary for the fulfilment of their respective tasks and functions.

Insofar as these service providers and Testo Group companies process their data outside the European Union, this can lead to your data being transmitted to a country which does not offer the same data protection standards as the European Union.

In this case, we will ensure that the respective recipients of your data contractually (standard contractual clauses) or otherwise guarantee a level of data protection that is equivalent to that of the European Union. You will be provided with a copy of these standard contractual clauses by sending a request to privacy@testo.de. You can also obtain more information about the international component of data protection from the European Commission.

4. Why does this website use cookies?

We use cookies to design the navigation and use of our websites to be as user-friendly as possible. Cookies are smaller files with text information, which are filed on your hard drive when the website is called up. Cookies are used for the temporary storage of information - for example for statistical analysis or to control the connection during the visit to a website. Cookies are also used to store the preferences of the visitors. Thus, we can match the contents of our website specifically to your requirements and therefore improve our service for you. We are unable to create any references to users with the cookies.

You can deactivate the option to store these cookies at any time in the system settings of your browser and delete existing cookies. Every user can also view the website without cookies. If you do not accept any cookies, this can, however, lead to a restriction in the functionality of our website.

Some of the cookies used by us are automatically deleted from your hard drive (session cookies) after the end of the browser session (end of session). In addition, we also use cookies, which remain on your hard drive for a specific time beyond the browser session. These persistent cookies are stored on your hard drive and deleted by the browser after the specified time. The cookies can also be from third-party service providers.

Cookies required to carry out the electronic communication process or to provide specific functions you requested (e.g. use of the shopping basket) are stored on the basis of art. 6(1)(f) GDPR. The operator of the website has a legitimate interest in storing cookies for the purpose of the technically smooth and optimised provision of its services. Insofar as other cookies (e.g. cookies for the analysis of surfing habits) are stored, these are dealt with separately in this privacy

5. Use of cookies and similar technologies for the purpose of analysis

We also use cookies and similar technologies for advertising purposes. Some of the access data accruing during the use of our website is used for interest-based advertising. Analysis and evaluation of this access data enables us to present personalised advertisements on our website and on the websites of other providers. This means advertisements corresponding to your actual interests and needs.

The legal basis for the data processing described in the following section is art. 6(1)(1)(f) GDPR, based on our legitimate interest to present personalised advertisements to you.

In the following section we would like to explain to you these technologies and the service providers deployed for this purpose in more detail.

The collected data can include the following data, in particular:

  • The IP address of the device

  • The date and time of the access

  • The identification number of a cookie

  • The device identification of mobile devices

  • Technical information on the browser and the operating system.

The data collected is, however, stored only pseudonymously so that it is not possible to make any direct conclusions about the individuals.

In the following descriptions of the technologies we use, you will find information on the options for objection regarding our analysis and advertising measures by way of a so-called opt-out cookie. Please note that after the deletion of all cookies in your browser or the later use of another browser and/or profile, another opt-out cookie must be placed.

Below, are the options for objection regarding your analysis and advertising measures. Alternatively, you can raise your objection via corresponding settings on the websites Truste, NAI, DAA or Your Online Choices, where options for objecting are provided by many advertisers combined. This page permits the listed service providers to deactivate all advertisements at once, by way of opt-out cookies or, alternatively, to handle the setting for each provider individually.

5.1 Google (Universal) Analytics

This website uses Google Analytics, a web analysis service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google“). Google Analytics uses cookies and similar technologies to enable the analysis and improvement of our website, based on your usage habits. The data arising in this connection can be transmitted by Google to a server in the USA and stored there, for the purpose of evaluation. However, your IP address is abbreviated prior to the evaluation of the usage statistics so that it is not possible to draw any direct conclusions as to your identity. For this purpose, Google Analytics has been expanded on our website, to include the code “anonymizeIP”, to ensure an anonymised capture of IP addresses.

Google will process the information obtained by the cookies to evaluate your use of the website, to compile reports on the website activities for the website operators, and to provide other services connected to the website use and internet usage.

As shown above, you can configure your browser in such a way that it rejects cookies or you can prevent the capture of the data generated by cookies and related to your use of our website in the cookie settings of Google’s Privacy Policy. Alternatively, you can also prevent the processing of such data by Google by downloading and installing the browser add-on provided by Google (the latter does not work with mobile terminal devices).

Further information to that end can be found in the Privacy Policy of Google Analytics.

Google Analytics cookies are stored on the basis of art. 6(1)(f) GDPR. The website operator has a legitimate interest in analysing the user habits to optimise its website as well as its advertising.

5.2 Google Optimizer

Testo uses the “Google Optimizer” service. Google Optimizer allows us to track the effects of various changes to a website (e.g. changes to the input fields, design) within the framework of so-called “A/B testing”. Cookies are placed on users’ devices for these test purposes. Only pseudonymous user data is processed.

5.3 Google AdWords Conversion Tracking and Remarketing

Our websites use the services “AdWords Conversion-Tracking” and AdWords Remarketing” by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google“). Customers’ actions defined by us are captured (such as, for example, clicking on an advertisement, page visits, downloads) and analysed using “AdWords Conversion-Tracking”. We use “AdWords Remarketing” to show you individualised advertising messages regarding our products on partner websites of Google. Both services use cookies and similar technologies for this purpose. The data arising in this connection can be transmitted by Google to a server in the USA and stored there, for the purpose of evaluation.

If you are using a Google account, depending on the settings in the Google account, Google is able to link your web and app browser history with your Google account and use information from your Google account to personalise advertisements. If you do not want such a link to your Google account to be made, you need to log out of Google before calling up our contact page.

As shown above, you can configure your browser so that it rejects cookies. In addition, by using the cookie settings in Google’s Privacy Policy, you can prevent Google from using cookies for advertising purposes.

Further information to that end can be found in Google’s Privacy Policy.

5.4 LinkedIn Conversion Tracking

We use the re-targeting-tool LinkedIn Conversion Tracking of LinkedIn Ireland, Wilton Plaza, Wilton Place, Dublin 2, Ireland (»LinkedIn«). For this purpose, the LinkedIn Insight Tag is integrated in the website of Testo, enabling LinkedIn to collect statistical, pseudonym data about your visit to and use of our website and to provide us with corresponding aggregated statistics on this basis. Furthermore, this information assists in facilitating the advertising of offers and recommendations tailored to your interests. You can prevent the storage of cookies via a browser setting. Alternatively, you can object to this form of data processing by setting an opt-out cookie via the following link; this cookie will remain on your device until you delete the cookies. This option is available to LinkedIn members as well as to non-members.

Further information to this can also be found in the data protection provisions of LinkedIn.

6. Use of functions of further providers

7. When will your data be deleted?

In principle, we store personal data only as long as this is required for the fulfilment of contractual or legal obligations which are the reason for the collection of the data. After that, we delete the data immediately, unless we require the data until the expiry of the legal limitation periods for the purposes of evidence in civil claims or due to statutory retention requirements.

For evidentiary purposes, we have to retain contract data for three years after the end of the year the business relationship with you ends. According to statutory limitation periods, potential claims become time-barred no earlier than at this point in time.

After that, we still have to store part of your data for accounting purposes. We have an obligation to do so on account of legal documentation requirements, which can arise from the German Commercial Code, the Tax Code, the Banking Act, the Money Laundering Act and the Securities Trading Act. The retention periods for documents specified in the above legislation are two to ten years.

8. What are your data protection rights?

You have the right at any time to request information on the processing of your personal data by us. We will explain the data processing to you within the course of providing this information and furnish you with an overview of your stored personal data.

If data stored by us should be incorrect or no longer up to date, you have the right for this data to be corrected.

You can also request the deletion of your data. Should deletion not be possible in exceptional cases due to other legal provisions, the data shall be blocked so that it is only available for this legal purpose.

Furthermore, you can restrict the processing of your data, e.g. if you are of the opinion that the data stored by us is not correct. You also have the right to data portability; in other words, upon your request, we shall forward a digital copy to you containing the personal data that you have provided.

In order to assert the rights described here, you may contact us at any time using the above-mentioned contact details. This also applies if you wish to receive copies of warranties for evidence of a reasonable level of data protection.

Furthermore, you have the right to object to data processing, based on art. 6(1)(e or f) GDPR. Finally, you have the right to lodge a complaint with the data protection supervisory authority responsible for us. You can exercise this right at a supervisory authority in the member state of your residence, your place of employment or the place of the suspected breach. In Baden-Württemberg, the competent supervisory authority is: the State Commissioner for Data Protection and Freedom of Information for Baden-Württemberg, postbox 10 29 32, 70025 Stuttgart, Königstraße 10a, 70173 Stuttgart, Germany.

9. Right of revocation and objection

In accordance with art. 7(3) of the GDPR, you have the right to revoke consent once granted to us at any time. In future, we shall consequently cease to process the data that is the object of the consent. The revocation of the consent does not affect the lawfulness of the processing based on the consent up to the time of the revocation.

Insofar as we process your data on the basis of legitimate interests pursuant to art. 6(1)(1)(f) GDPR, you have the right in accordance with art. 21 GDPR to raise an objection to the processing of your data, insofar as there are grounds for this arising from your particular situation or where the objection is aimed at direct advertising. In the latter case, you have a general right of objection, which we shall implement also without the need for substantiation.


If you wish to use your right to revoke or your right of objection, an informal notification to the above-mentioned contacts is sufficient.

10. Data security


We maintain current technical measures to safeguard data security, in particular, for the protection of your personal data against risks during data transmissions as well as protection against third parties acquiring knowledge of your personal data. These are correspondingly adjusted to the current state of the art. To secure the personal data specified by yourself on our website, we use Transport Layer Security (TLS) which encrypts the information you enter.

11. Amendment of the Privacy Policy


We occasionally update this Privacy Policy, for example, when we amend our website or if the legal or official requirements change.