Terms an Conditions
The information in this website is reviewed and updated on a regular basis, however the information provided is not legally binding and Testo USA reserves the right to modify and or make amendments to the information provided. Therefore any responsibility for the accuracy and completeness is excluded.
Privacy Policy:
We at Testo USA are happy you chose to visit our website and for your interest in our company and products. We take the protection of your privacy and data very seriously. The information given to us during your visit to our website is handled with the greatest confidentiality and in accordance with legal regulations. We only collect personal information that is voluntarily given. Personal information is used only when you have expressly stated your agreement. Personal information is only used to fulfill your requests and requirements, e.g. within the context of an online order for a product or a service, a survey, a contest, or an inquiry. You can retract your consent to the use and storage of your personal information at any time. All data that you disclose is stored and handled exclusively within our company. Under no circumstance will any of your personal information be shared with a third party without your consent. Furthermore, we have taken precautionary measures to block unwanted access by third parties to stored data.
Should you wish to have data corrected or removed, or have any additional questions or suggestions, please feel free to contact us.
Payment Provider
All payments in our online shop are handled by our payment provider WireCard AG, Einsteinring 35, 85609 Aschheim. You transfer your payment data via a secure https connection to the servers of WireCard. This transfer is solely for the settlement of your payment. Please refer to the privacy policy of WireCard (https://www.wirecard.com/privacy-protection). The contractual partner of the payment provider is Testo SE & CO. KGaA (Testo Strasse 1, 79853 Lenzkirch, Germany, +497653 / 681–0).
External Links:
We assume no responsibility for the contents of websites operated by third parties, to which this website may refer.
Copyright:
The contents of this website are protected by copyright, and all rights belong exclusively to Testo USA. Reproduction of the contents for commercial purposes, or any other commercial use of the contents and information, particularly of graphic material or images, is not permitted without the written permission of Testo USA.
Issued by:
Testo, Inc
40 White Lake Road
Sparta, NJ 07871
1-800-227-0729
www.testo.com
info@testo.com
Product registration
Testo product registration (Testo product registration terms and conditions)
From 1 September 2018, Testo is offering the option of product registration for selected measuring instruments. For an overview of Testo measuring instruments that can be registered, please go to
2.8.1 Subject matter of the product registration
Testo offers the following types of product registration in selected countries and for selected products (for an up-to-date overview, please see point 3 of the Testo product registration terms and conditions):
- Free service with obligatory consent to receive application-specific information from Testo.
- Free item with obligatory consent to receive application-specific information from Testo.
Explanatory notes:
Customers who give us their consent to receive application-specific information from Testo may revoke their consent at any time by e-mail, by post or via the unsubscribe link in any e-mail. Important: If the free service or the free item offered by Testo has not been rendered/delivered at the time of revocation, the entitlement to this service or item no longer exists.
Customers who do not wish to consent to receive application-specific information from Testo may purchase the service or item in question for a fee. For our prices, please go to www.testo.com. Alternatively, you can contact our Testo Sales department to enquire about our prices:
Ad a.:
A one-year extension of the existing manufacturer's warranty for selected measuring instruments is offered as a free service with obligatory consent to receive application-specific information from Testo. You can find our existing manufacturer’s warranty under https://www.testo.com/guarantee.
Validity period: 1 September 2018 to date
Ad b.:
A suitable accessory for the registered product is offered as a free item with obligatory consent to receive application-specific information from Testo.
Validity period: currently not available
The terms and conditions as well as additional information relating to our Privacy Policy apply.
2.8.2 Processing the free service provision or supply of a free item
In order to provide a free service or supply a free item, relevant customer data is requested on the relevant product registration form.
Free warranty extension for selected measuring instruments:
Successful product registration is required in order to process a free extended warranty. Consent to receive application-specific information from Testo is compulsory for this. Consent to receive application-specific information from Testo must not have been revoked at the time the free warranty extension is claimed. Failing this, there is no entitlement to a free warranty extension.
In order to process any free extended warranty, anonymized data will be provided to our Testo Customer Service in the country that the product is registered in and to partners executing the warranty in the country that the product is registered in. This is used to check the entitlement to a free extended warranty. The data transmitted shall be limited to:
- Registered product
- Registration date of the measuring instrument
- Serial number of the registered measuring instrument
- Where applicable, the date of revocation of the consent to receive application-specific information from Testo at the anonymized e-mail address
All other customer-specific data which we store during product registration will not be passed on to third parties. This is used to confirm your product registration via e-mail and for personalized greetings in e-mails containing application-specific information about products and measuring tasks, etc.
Your data will be deleted following expiry of the extended warranty or after your consent has been revoked.
Please note that product registration for the purpose of the free warranty extension is limited to 30 days after purchase of the registered product. Our Testo Customer Services in the country where the product is registered or our partners executing the warranty in the country where the product is registered are obliged to check the claim for a free warranty extension before the warranty is fulfilled. The registration date of the submitted instrument must not be more than 30 days after the date you purchased the instrument. To this end, you must present proof of purchase which clearly states the date of purchase. In addition, our Testo Customer Services in the country where the product is registered and/or partners executing the warranty in the country where the product is registered will verify whether the consent to receive application-specific information from Testo at the email address provided during product registration has been revoked. Revocation is possible at any time by e-mail, by post or via the unsubscribe link in any e-mail. However, in the event of revocation there is no entitlement to a free warranty extension.
Free accessory for selected measuring instruments:
Successful product registration is required in order to send you a free accessory. Consent to receive application-specific information from Testo is compulsory for this. Consent to receive application-specific information from Testo must not have been revoked at the time the free accessory is sent. Failing this, there is no entitlement to a free accessory. However, revocation is possible at any time by e-mail, by post or via the unsubscribe link in any e-mail.
To process the supply of the free item, the customer-specific data required for the dispatch of the free accessory will be made available to our Testo Order Processing department in the country where the product is registered. This is:
- Registered product
- Name and surname
- Company name, if applicable
- Postal address
All other customer-specific data which we store during product registration will not be passed on to third parties. This is used to confirm your product registration via e-mail and for personalized greetings in e-mails containing application-specific information about products and measuring tasks, etc.
Your data will be deleted one year after the accessory is sent or after your consent has been revoked.
The terms and conditions as well as additional information relating to our Privacy Policy apply.
2.8.3 Overview of countries with product registration (as of: 01/09/2018)
Country | Products that can be registered |
Germany | testo 320, testo 330-1/2 LL, testo 330i, testo 300 |
Austria | testo 320, testo 330-1/2 LL, testo 330i, testo 300 |
Switzerland | testo 320, testo 330-1/2 LL, testo 330i, testo 300 (start: 2019) |
Belgium, Luxembourg | testo 320, testo 330-1/2 LL, testo 330i, testo 300 |
Netherlands | testo 300 |
Spain, Portugal | testo 320, testo 330-1/2 LL, testo 330i, testo 300 |
France | testo 320, testo 330-1/2 LL, testo 330i, testo 300 |
Italy | testo 330-1/2 LL, testo 330i, testo 300 |
United Kingdom, Ireland | testo 300 |
Poland | testo 320, testo 330-1/2 LL, testo 330i, testo 300 (start: 2019) |
Romania | testo 320, testo 330-1/2 LL, testo 330i, testo 300 (start: 2019) |
Hungary, Croatia, Slovenia | testo 320, testo 330-1/2 LL, testo 330i, testo 300 (start: 2019) |
Turkey | testo 320, testo 330-1/2 LL, testo 330i, testo 300 (start: 2019) |
Japan | testo 320, testo 330-1/2 LL, testo 330i, testo 300 (start: 2019) |
China, Taiwan, Hong Kong | testo 300 (as of 2019) |
Korea | testo 320, testo 330-1/2 LL, testo 330i, testo 300 (start: 2019) |
United States of America, Canada | testo 320, testo 330-1/2 LL, testo 330i, testo 300 (start: 2019) |
India, Bangladesh, Sri Lanka | testo 320, testo 330-1/2 LL, testo 330i, testo 300 (start: 2019) |
Singapore, Malaysia, Indonesia | testo 320, testo 330-1/2 LL, testo 330i, testo 300 (start: 2019) |
2.8.4 Ancillary provisions
Any changes to these product registration terms and conditions may only be made in writing.