We are looking for the right candidate to build up our Solution Support.

Main objectives: Ensuring support quality and customer satisfaction Main tasks:

• Customer support, communication to Testo HQ ticket system solution services
• Support for service technicians during installation activities (hotline)
• Support for engineering team (key installations, piloting, pre-sales)
• Commissioning and evaluation (remote)
• Digitizing of checklists
• Maintenance and configuration of Solution components
• Maintenance of equipment and parts
• Train external installers on our solution systems and Coordination of those
• Support of technical clarification and piloting

• Expertise in current PC hardware and software, Windows / Office
• Know-how TCP / IP
• Analytical skills
• Reporting knowledge
• Excellent English communication skills
• Knowledge of food / pharma industry compliance, regulations, norms, standards of advantage
• Open for traveling
• Self management
• Expertise in installation and commissioning

Technical education (IT systems) 5 years or more work experience in relevant business.

Location: Johannesburg

If you want to join a growing international company please send your CV.