Please take note:
- Once your instruments have been received please allow approximately 3 business days while our technicians and internal staff process your order and arrange to send you a quotation.
- The turnaround time for calibrations is normally 10 business days from receipt of order, the salesperson will notify you if this is longer. We do have an SOS facility where, for a fee, the turnaround time can be reduced, please discuss with the sales representative if you require SOS work.
- Our facilities can calibrate the following parameters: Temperature (SANAS), Humidity (SANAS), Gas (SANAS), Differential Pressure, Pressure, pH & Oil testers.
- The requested instrument calibration will be performed in our laboratory, using approved procedures and uncertainties. Special procedures, uncertainties or onsite work will be investigated by the head of laboratory.
- Please ensure you advise on the questionnaire the calibration points you require as per our SANAS accreditation schedule.
- Conformity statement and adjustment:
a) Temperature & Humidity parameters: A conformity statement is not normally reported however if you require this please let us know in writing along with the decision rule and specification you require. As found normal values are reported, adjustments only done by arrangement.
b) Gas parameters: Conformity to manufacturer specification is reported without taking into consideration the uncertainty. Adjustments are done automatically when as found values are out of specification. Please advise in writing if you require a different decision rule or would like us not to adjust you instrument.
- SANAS does not permit our laboratory to print certificate or calibration sticker expiry dates, unless we receive email or written authority from you. This must include the calibration interval required by you or your quality system. (see first page)
- All items to be considered for warranty must be accompanied with proof of purchase.
- The customer is responsible for costs of shipping unless otherwise requested and arranged.
- Testo South Africa (Pty) Ltd. standard conditions of sale and credit apply. A copy is available on request.
By submitting this form, I agree to the conditions contained in this document and the Testo South Africa (Pty) Ltd. conditions of sale and credit.