Services: A competent partner worldwide.
Our special GxP-trained service team, numbering over 130 staff, accompany you in all process steps in a customer-oriented and systematic way – from planning, documentation, system qualification and software validation, right up to service and support. Your needs are always in focus.
Together with you, we define a tailored service concept in all project phases. You can rely on us during operation, too. We take care of your system and its maintenance, calibration and validation.
Flexible service packages – in accordance with your needs
With testo Saveris Pharma Solutions, you can choose from three tailored service packages:
- BASIC CARE
Complete installation and project management support.
- PREMIUM CARE
Includes software update, validation services, thermal mapping and calibration.
- PEACE OF MIND
Supplements the premium package with additional services such as a 24/7 hotline, regular calibration, validation and mapping services, free replacement instruments and other security and database functions.