プライバシーポリシー

1．個人情報の取り扱いに関する基本方針

2.5. Testo newsletter

Our newsletter keeps you regularly informed about our products, news, events and promotions.

A personal touch is our top priority when it comes to our service. It is important for us to address you personally when presenting our products and services. This is why we need your first and last name. Furthermore, we offer the platform and related services exclusively to companies. By providing your business e-mail address and company name, we can be sure that you are the right contact person. Your telephone number enables us to contact you directly, and to answer initial queries immediately and thus more effectively.

When we send out our newsletters, which require registration, we use the so-called double opt-in procedure or single opt-in procedure (depending on the country), i.e. we will only send you a newsletter if you have expressly agreed beforehand that we should activate the newsletter service. If a double opt-in is required in your country, you must also have confirmed that the e-mail address you have provided belongs to you. We will send you a notification e-mail for this purpose and ask you to confirm that you are the owner of the e-mail address provided by clicking on a link contained in this e-mail. If you have already confirmed that you are the owner of this e-mail address for another purpose, we may not require you to do this.

If you confirm your e-mail address, your e-mail address, the time of registration and the IP address used for registration will be stored by us until you cancel the newsletter subscription. The purpose of the storage is solely to send you the newsletter and be able to verify your registration. The legal basis for the processing is your consent in accordance with art. 6(1)(a) GDPR.

The newsletter subscription can be cancelled any time, e.g. via the unsubscribe link contained in each newsletter. Alternatively, you can also address your wish to cancel the newsletter to the above-mentioned contact data. The only charge for this is the cost of transmission according to the basic tariff of your internet service provider.

2.6. Testimonials and competitions at Testo

If you are participating in one of our testimonials, we use your data for market and opinion research as well as for product optimisation. We analyse data categorically only for internal purposes. If, exceptionally, testimonials are not analysed anonymously, the data will be collected only with your consent. For evaluations relating to person, the legal basis is the above-mentioned consent in accordance with art. 6(1)(1)(a) GDPR.

During competitions, we use your data for the purpose of carrying out the competition and winner notification. Detailed instructions can be found in our conditions of participation for the respective competition. The legal basis of the processing is the competition agreement in accordance with art. 6(1)(1)(b) GDPR.

2.7. Applications for positions at Testo

You can apply for open positions at Testo via our application management system MHM eRecruiting. The purpose of collecting data is the selection of applicants for the potential creation of an employment relationship. For the reception and processing of your application, we collect the following data:

• Salutation
• Name and surname
• Address • E-mail address
• Phone number
• Date of birth
• Salary requirement
• Notice period
• Application documents (e.g. certificates, CV)

The legal basis for the processing of your application documents is art. 6(1)(1)(b) and art. 88(1) GDPR in conjunction with national data protection law.

2.9.3 Online content

Testo provides online content on its website. Registration is required beforehand in order to download online content. Online content may include:

• White papers (pdf)
• E-books (pdf)

• Name and surname
• E-mail address
• Company
• Phone number
• Country

• Providing and sending the download link
• Communicating with and informing recipients in accordance with the applicable download conditions

• New Testo product updates
• Testo seminars and webinars on measuring technology subjects
• Testo surveys, product tests and recommendations of suitable third-party products. 

2.3. Registration in the online shop and Testo Cloud

You have the opportunity to register for our login area in the online shop and in the Testo Cloud, to enable you to benefit from the full range of functions of our website and the Testo Cloud. It is evident from the respective input forms which data is collected in each case. We have indicated which data is mandatory by marking the respective fields as required fields. Without this data it is not possible to register. The legal basis of the processing is art. 6(1)(b) GDPR.

2.4. Online orders

2.4.1 Ordering in the online shop

During the order process, we collect the mandatory information required for the processing of the contract:

• Salutation
• Name and surname
• E-mail address
• Billing and shipping address
• Phone number

Optional details such as customer number, company details and your role can be provided so that we can allocate your order to a suitable account manager. The legal basis of the processing is art. 6(1)(1)(b) GDPR.

For the purpose of contract performance, we pass your details to the shipping company instructed with the delivery, to the extent that this is required for the delivery of the goods ordered. Depending on which payment service provider you select during the order process, we pass the payment details collected for the purpose of payment processing to the financial institution instructed to process the payment and, if appropriate, to the payment service provider instructed by us, or to the selected payment service.

All payments in our online shop are processed by the payment provider Unzer GmbH, Vangerowstraße 18, 69115 Heidelberg, Germany, and/or Unzer Luxembourg S.A., Socit anonyme 1, Place du March, L-6755 Grevenmacher, R.C.S. Luxembourg B144133 (hereinafter “Unzer”). In the process, you transmit your payment details via a secure https connection to the servers of Unzer. This transmission is made solely to process your payment. Details on payment via Unzer can be obtained from Unzer’s GTCs and data protection regulations at: https://www.unzer.com/en/datenschutz/.

If Testo provides payment in advance, e.g. in the case of a purchase on account, and to protect its legitimate interests, Testo reserves the right to make enquiries about identity and creditworthiness with service providers specialising in this – Verband der Vereine Creditreform e.V., Hellersbergstraße 12, D-41460 Neuss – or to make the granting of certain payment terms contingent upon a credit check. The credit report can contain probability values (score values), which are calculated on the basis of scientifically proven mathematical-statistical procedures, where the address data, among other information, flows into the calculation. The information received regarding the statistical probability of a payment default is used by us for a balanced decision on the rationale, implementation or termination of the contractual relationship. Your legitimate interests are considered in accordance with the statutory provisions.

2.4.2 Ordering an e-learning course

We collect the necessary mandatory data for registration on our e-learning platform:

• First name
• Surname
• E-mail address

The legal basis of the processing is art. 6(1)(b) GDPR.

During the ordering process in our IT systems (e-learning platform and in SAP), we collect the mandatory data necessary for processing the contract:

• Salutation
• Surname
• First name
• E-mail address
• Street and house number
• Postcode
• City

For invoicing, the company name and telephone number are optional but are required for clarifying any queries. The legal basis of the processing is art. 6(1)(1)(b) GDPR.

The above data is collected for the following purposes:

• Provision of the e-learning platform including its features and content
• Continuous improvement of the e-learning platform
• Continuous improvement of our range of courses
• Management of users on this website
• Confirmation of the learner’s achievements by issuing a certificate of participation
• The learner profile is stored in accordance with our terms of use (link).
• In case of “non-use”, the deletion of the user and learner profile takes place after nine months.

Information on the deletion of your data:

To apply for deletion of your data relating to our e-learning area, please e-mail akademie@testo.de. In terms of deleting your data, we proceed as explained in point 7.

2.9.1 Promotions (competitions, product tests) 

• Name and surname
• E-mail address
• Company
• Phone number

• Creating a list of participants
• Planning the event and grouping participants
• Creating a user account 
• Identifying individual participants during the event
• Communicating in parallel during and after the event for the purpose of participant queries
• Communicating with and informing recipients in accordance with the applicable conditions of participation

• New Testo product updates
• Testo seminars and webinars on measuring technology subjects
• Testo surveys, product tests and recommendations of suitable third-party products. 

2.9.4 Software downloads

• Name and surname
• E-mail address
• Company
• Phone number
• Country

• Providing and sending the download link
• Identifying the individual recipients of the software solution (protection of intellectual property)
• Communicating with and informing recipients in accordance with the applicable download conditions

• New Testo product updates
• Testo seminars and webinars on measuring technology subjects
• Testo surveys, product tests and recommendations of suitable third-party products. 

2.9.2 Events (webinars, seminars and product demonstrations)

• Name and surname
• E-mail address
• Company
• Phone number
• Country

• Creating a list of participants
• Planning the event and grouping participants
• Creating a user account 
• Identifying individual participants during the event
• Communicating in parallel during and after the event for the purpose of participant queries
• Communicating with and informing recipients in accordance with the applicable conditions of participation

• New Testo product updates
• Testo seminars and webinars on measuring technology subjects
• Testo surveys, product tests and recommendations of suitable third-party products.