Testo Digital Food Safety Solution
案例分享 - 走进南非
Hungry Lion成立于1997年，是一家南非快餐连锁企业，专营炸鸡等美食。 该品牌在七个非洲国家开展业务，拥有200多家餐厅和近5000名员工，它在南非的市场份额相当于我们在国内看到的肯德基和麦当劳。Hungry Lion市场能做到如此规模，当然离不他们对食品质量安全管控的要求，与此同时，Testo 62年的精湛测量经验与自动化管理技术的完美结合，更是为Hungry Lion如虎添翼。
testo saveris 餐厅“质量安全”自动化管理系统是一款专为餐饮企业量身打造管理平台，来确保企业的食安法规的准确落地。
Hungry Lion becomes first testo Saveris Restaurant client in South Africa
Hungry Lion has made the decision to invest into the digital quality management system (QMS) testo Saveris Restaurant. After an extensive pilot period the benefits of the system convinced Hungry Lion’s CEO Adrian Basson to roll out the digital QMS in 2019.
Adhering to quality standards, as well as ensuring a satisfactory customer experience, is very important to Hungry Lion. Partnering with Testo, who is well-known for its expertise in the Food Industry, helps Hungry Lion towards achieving these goals. An automated quality management system which reliably and seamlessly monitors from anywhere at any time, enabling a proactive rather than reactive approach to managing food quality was exactly what Hungry Lion management was looking for. “In the end the intuitive dashboard view convinced the client to make a positive decision towards testo Saveris Restaurant”, explains Testo SA MD, Chris Tomanek, “Having an overview about the fulfilment of the daily quality checks is essential to Hungry Lion as this enables their operations team to focus on the relevant restaurants which in turn increases their efficiency.”
Becoming paperless was one of the main objectives for Hungry Lion - a very technology driven company. The system consists of a ‘tablet-like’ control unit with which the quality checks are performed digitally. Whenever a spot measurement is required, Bluetooth enabled measuring instruments (such as thermometers, or cooking oil testers) are used to transfer the real values into the system automatically. This has the advantage that the operators are guided through their tasks (supported by pictures) and the compliance and fulfilment are visible at Hungry Lion Head Office in real time, instead of paper files being stored on site. In addition, stationary temperature data loggers for fridges, freezers and hot display cabinets are used to monitor and alarm in real time. “Having a comprehensive overview of what happens in all restaurants will increase efficiency of our operations team significantly”, says Hungry Lions CEO Adrian Basson. “This transparency will not only reduce costs, it helps in striving towards increased customer satisfaction.”
The initial rollout of the 141 South African restaurants will begin in March, in the Western Cape, with the aim of completing the remaining South African stores by Q3 2019. A decision about equipping the other 70 restaurant locations in the rest of Africa will be made towards the middle of 2019.
About Hungry Lion:
Established in 1997, Hungry Lion is a South African quick-service restaurant chain, specialising in fried chicken. Operating in seven African countries, with over 200 restaurants and almost 5 000 employees, the brand strives to provide high-quality products in a modern fast-food environment, with the focus on sharing more with its customers. A rebrand in 2014 sent the company on a trajectory of consistent growth and in 2018 Hungry Lion moved its new headquarters to Stellenbosch, in the Western Cape.