Ad a.:
A one-year extension of the existing manufacturer's warranty for selected measuring instruments is offered as a free service with obligatory consent to receive application-specific information from Testo.
You can find our existing manufacturer’s warranty under https://www.testo.com/guarantee.
Validity period: 1 September 2018 to date
Ad b.:
A suitable accessory for the registered product is offered as a free item with obligatory consent to receive application-specific information from Testo.
Validity period: currently not available
The terms and conditions as well as additional information relating to our Privacy Policy apply.
2.8.2 Processing the free service provision or supply of a free item
In order to provide a free service or supply a free item, relevant customer data is requested on the relevant product registration form.
Free warranty extension for selected measuring instruments:
Successful product registration is required in order to process a free extended warranty. Consent to receive application-specific information from Testo is compulsory for this. Consent to receive application-specific information from Testo must not have been revoked at the time the free warranty extension is claimed. Failing this, there is no entitlement to a free warranty extension.
In order to process any free extended warranty, anonymized data will be provided to our Testo Customer Service in the country that the product is registered in and to partners executing the warranty in the country that the product is registered in. This is used to check the entitlement to a free extended warranty. The data transmitted shall be limited to:
- Registered product
- Registration date of the measuring instrument
- Serial number of the registered measuring instrument
- Where applicable, the date of revocation of the consent to receive application-specific information from Testo at the anonymized e-mail address
All other customer-specific data which we store during product registration will not be passed on to third parties. This is used to confirm your product registration via e-mail and for personalized greetings in e-mails containing application-specific information about products and measuring tasks, etc.
Your data will be deleted following expiry of the extended warranty or after your consent has been revoked.
Please note that product registration for the purpose of the free warranty extension is limited to 30 days after purchase of the registered product. Our Testo Customer Services in the country where the product is registered or our partners executing the warranty in the country where the product is registered are obliged to check the claim for a free warranty extension before the warranty is fulfilled. The registration date of the submitted instrument must not be more than 30 days after the date you purchased the instrument. To this end, you must present proof of purchase which clearly states the date of purchase. In addition, our Testo Customer Services in the country where the product is registered and/or partners executing the warranty in the country where the product is registered will verify whether the consent to receive application-specific information from Testo at the email address provided during product registration has been revoked. Revocation is possible at any time by e-mail, by post or via the unsubscribe link in any e-mail. However, in the event of revocation there is no entitlement to a free warranty extension.
Free accessory for selected measuring instruments:
Successful product registration is required in order to send you a free accessory. Consent to receive application-specific information from Testo is compulsory for this. Consent to receive application-specific information from Testo must not have been revoked at the time the free accessory is sent. Failing this, there is no entitlement to a free accessory. However, revocation is possible at any time by e-mail, by post or via the unsubscribe link in any e-mail.
To process the supply of the free item, the customer-specific data required for the dispatch of the free accessory will be made available to our Testo Order Processing department in the country where the product is registered. This is:
- Registered product
- Name and surname
- Company name, if applicable
- Postal address
All other customer-specific data which we store during product registration will not be passed on to third parties. This is used to confirm your product registration via e-mail and for personalized greetings in e-mails containing application-specific information about products and measuring tasks, etc.
Your data will be deleted one year after the accessory is sent or after your consent has been revoked.
The terms and conditions as well as additional information relating to our Privacy Policy apply.
