Definitions:

'Loan Equipment' as specified in the order form above.

'Trial period' 8 days from receipt of the Loan Equipment excluding the period of transit from the customer to Testo Pty Ltd (Testo).

Testo Obligations

1.       Upon receipt of a valid order and when Loan Equipment becomes available, Testo will provide the Customer with the Loan Equipment and accompanying care manual on these Terms. Testo will require the Customer to pay a refundable security deposit equal to fifty percent (50%) of the full list price of the Loan Equipment (exclusive of GST). GST will only apply if the deposit is applied to a purchase or forfeited.

2.       Upon receipt of the deposit in cleared funds, Testo will dispatch the Loan Equipment by post or courier to the delivery address provided by the Customer. Testo will ensure the Loan Equipment is adequately packaged and insured against loss or damage in transit to the Customer.

3.       Testo will, without undue delay, refund the deposit in full (without interest) where the Loan Equipment is returned in good order, on time, and the Customer has indicated that it does not wish to purchase the Loan Equipment.

4.       Where the Customer elects to purchase, Testo will apply the deposit towards the purchase price of the Loan Equipment.

Customer Obligations

5.       The Customer must pay the required deposit before dispatch and provide accurate delivery details to ensure prompt delivery of the Loan Equipment.

6.       The Customer must use and care for the Loan Equipment in accordance with the care manual provided, return it in original packaging and no worse condition than received, and insure it under its own policy against accidental damage, loss, or theft for the duration of the Trial Period. If the Customer fails to insure, it remains fully liable for any such loss or damage.

7.       At the end of the Trial Period, the Customer must:

a) return the Loan Equipment together with all supplied accessories to Testo using an appropriate courier or postal service, securely packaged and insured for transit, dispatched within the Trial Period to ensure timely receipt by Testo; and

b) notify Testo whether it wishes to proceed with a purchase (in which case the deposit will be applied to the purchase price) or receive a refund of the deposit.

8.       The Customer is liable for any loss, theft or damage to the Loan Equipment during the Trial Period (reasonable wear and tear excepted). If the Loan Equipment is not returned in accordance with clause 7(a), Testo may invoice the Customer for repair costs, or up to the full replacement value of the Loan Equipment. The Customer must pay such invoice whether or not it has received payment from its insurer or any third party.

_{Updated: September 2025}

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