1. Home
  2. Shipping

Shipping & Return

Shipping type

  • Testo Australia uses the services of Australia Post

Delivery costs

  • up to $450 - freight cost is $15

  • more than $450 - FREE delivery

Delivery time

  • We aim to get our products to you at the earliest. Shipping times do vary depending on the location; rural or metro

  • For more detailed information please contact 1300 837 861


For product returns, please refer to our Terms and Conditions. Feel free to contact Testo directly on (03) 8761 6108 to discuss your options.


i)All orders must be fully paid for prior to dispatch. All instruments carry a 2-Year warranty/probes 1-year warranty, and therefore if faulty, due to workmanship will be repaired or replaced. Please notify us by e-mail of your wish to return the goods, explaining the problem. We will acknowledge your email with a reply. Please quote your tax invoice number if the item is deemed to be returnable due to a fault. Damaged or worn items will not be accepted, other than a warranty issue.

ii)Misuse or breakages will NOT be accepted for a warranty return. If an item is received in a non-working condition, you must inform us and should you wish to return the item to us for repair or replacement, it must be in the same condition you received it and in the original packaging. In cases where a customer wishes to return a non-faulty item, Testo Pty Ltd reserves the right to apply a 15% re-stocking fee.

iii)A decision to accept or refuse a non-warranty return is at the complete discretion of Testo Pty Ltd. Definition of faults are at the discretion of Testo Pty Ltd. Please note that no refund will apply to returned items not bearing a tax invoice number issued by us. Return shipping cost will also be the responsibility of the customer. By placing your order for goods, this constitutes an agreement of these terms and conditions.

How to contact us

Do you have any questions?
We would be more than happy to help you.

  • 01300 837 861