Version 2.0 / Stand: Juli 2021

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개인정보처리방침

 테스토코리아(유)(이하 ‘회사’)는 개인정보보호법 제30조에 따라 정보주체의 개인정보를 보호하고 이와 관련한 고충을 신속하고 원활하게 처리할 수 있도록 다음과 같이 개인정보 처리지침을 수립·공개합니다.

1. 수집하는 개인정보의 항목 및 수집방법

(1) 회사는 다음의 개인정보를 수집하고 있습니다.

① 홈페이지를 통한 이메일 문의 및 전화상담, 견적 요청

• 필수항목: 성명, 이메일, 소속 회사명, 연락처, 주소, 문의내용

• 선택항목: 없음

② 모바일 앱 회원 가입 및 관리

• 필수항목: 이메일, 성명, 비밀번호, 회사명, 부서명, 직위, 주소, 회사전화번호, 휴대전화번호

• 선택항목: 팩스번호

* 모바일 앱에서 수집된 정보는 개인 단말기에 저장됨

(단, 회원가입 정보 제외)

③ 서비스 이용 과정에서 생성, 수집되는 정보

• 필수항목: 쿠키, 접속 URL, 접속 IP, 브라우저 종류, 접속 일자

• 선택항목: 없음

(2) 회사는 다음과 같은 방법으로 개인 정보를 수집합니다.

① 홈페이지 및 모바일 앱

② 전시회 및 세미나

2. 개인정보의 수집 및 이용목적

회사는 개인정보를 다음의 목적을 위해 처리합니다. 수집한 개인정보는 다음의 목적 이외의 용도로는 사용하지 않으며 이용 목적이 변경될 시 사전동의를 구하겠습니다.

(1) 홈페이지를 통한 고객문의 처리

고객 본인 확인, 요청/문의사항 확인, 사실조사를 위한 연락/통지, 처리결과 통보 등을 목적으로 개인정보를 처리합니다.

(2) 모바일 앱 회원가입 및 관리

회원제 서비스 제공에 따른 본인 식별/인증, 회원자격 유지/관리, 제한적 본인 확인제 시행에 따른 본인 확인, 서비스 부정 이용 방지, 각종 고지/통지, 고충처리, 분쟁 조정을 위한 기록 보존 등을 목적으로 개인정보를 처리합니다.

(3) 마케팅 및 광고에의 활용

이벤트 등 광고성 정보 전달, 이벤트 당첨 시 물품배송, 신규 서비스 개발 및 특화, 인구통계학적 특성에 따른 서비스 제공 및 광고 게재, 홈페이지 뉴스레터 발송, 접속 빈도 파악 도는 회원의 서비스 이용에 대한 통계 목적으로 개인정보를 처리합니다.

3. 개인정보의 제3자 제공에 관한 사항

(1) 회사는 이용자들의 개인정보를 “2. 개인정보의 수집 및 이용목적”에서 고지한 범위 내에서 사용하며, 이용자의 사전 동의 없이는 동 범위를 초과하여 이용하거나 원칙적으로 이용자의 개인정보를 외부에 공개하지 않습니다. 다만 아래의 경우는 예외로 합니다.

① 이용자가 사전에 동의한 경우

② 법적 규정에 의거하거나, 수사 목적으로 법적 절차와 방법에 따라 수사기관의 요구가 있는 경우

4. 개인정보의 취급 및 위탁

회사는 서비스 향상을 위해 아래와 같이 개인정보를 위탁하고 있으며, 관계 법령에 따라 위탁계약 시 개인정보가 안전하게 관리될 수 있도록 필요한 사항을 규정하고 있습니다.

(1) 회사는 다음과 같이 개인정보 처리업무를 위탁하고 있습니다.

• 수탁업체: 후퍼소프트㈜

• 위탁업무 내용: 모바일 앱 구축 및 유지보수

• 수탁업체: ㈜휴먼스온

• 위탁업무 내용: EDM 발송

• 수탁업체: ㈜다우기술

• 위탁업무 내용: SMS 발송

(2) 회사는 위탁계약 체결 시 정보통신망 이용촉진 및 정보보호 등에 관한 법률 제25조에 따라 위탁업무 수행목적 외 개인정보 처리금지, 기술적/관리적 보호조치, 재위탁 제한, 수탁자에 대한 관리·감독, 손해배상 등 책임에 관한 사항을 계약서 등 문서에 명시하고, 수탁자가 개인정보를 안전하게 처리하도록 감독합니다.

(3) 위탁업무의 내용이나 수탁자가 변경될 경우에는 본 개인정보 처리방침을 통하여 공개합니다.

5. 개인정보의 처리 및 보유기간

회사는 법적 기준에 따라 개인정보 보유 및 이용기간 또는 이용자로부터 개인정보 수집 시 동의 받은 개인정보 보유 및 이용기간 내에서 개인정보를 처리 및 보유합니다.

(1) 각각의 개인정보 처리 및 보유기간은 다음과 같습니다. 개인정보는 수집 및 이용에 관한 동의일로부터 목적달성 시까지 이용목적을 위하여 보유 및 이용합니다.

① 고객문의 정보

• 보존 이유: 고객 요청 사항에 대한 피드백 모니터링

• 보존 기간: 피드백 완료 시까지

② 모바일 앱 회원가입 정보

• 보존 이유: 부정가입 등 비정상적 서비스 이용 방지

• 보존 기간: 회원탈퇴 시까지

6. 정보주체의 권리·의무 및 행사방법

(1) 정보주체는 회사에 언제든지 다음 각 호의 개인정보 보호 관련 권리를 행사할 수 있습니다.

① 개인정보 열람 요구

② 오류 등이 있을 경우 정정 요구

③ 삭제 요구

④ 처리 정지 요구

(2) 제1항에 따른 권리 행사는 회사에 서면, 전화, 이메일, 팩스 등을 통해 할 수 있으며 회사는 이에 대해 빠르게 조치하겠습니다.

(3) 정보주체가 개인정보의 오류 등에 대한 정정 또는 삭제를 요구한 경우, 회사는 정정 또는 삭제를 완료할 때까지 개인정보를 이용하거나 제공하지 않습니다.

(4) 제1항에 따른 권리 행사는 정보주체의 법정대리인이나 위임을 받은 자 등 대리인을 통하여 할 수 있습니다. 이 경우 개인정보보호법 시행규칙 별지 제11호 서식에 따른 위임장을 제출해야 합니다.

(5) 개인정보의 침해 및 유출 시에는 지체 없이 이메일, 홈페이지 등을 통해 고지하겠습니다.

7. 개인정보 파기절차 및 방법

회사는 개인정보 보유기간의 경과, 처리목적 달성 등 개인정보가 불필요하게 되었을 경우, 해당 개인정보를 파기합니다. 개인정보의 파기절차 및 기한, 방법은 다음과 같습니다.

(1) 파기 절차

① 이용자가 입력한 정보는 목적 달성 후 파기되며, 관련 법령에 따라 보관되어야 할 경우 별도의 DB에 옮겨져 내부 방침 및 기타 관련 법령에 따라 일정기간 저장된 후 파기됩니다.

② 이 때, DB로 옮겨진 개인정보는 법률에 의한 경우가 아니면 다른 목적으로 이용하지 않습니다.

(2) 파기 기한

① 이용자의 개인정보는 개인정보 보유기간이 경과된 경우, 개인정보의 처리 목적 달성, 해당 서비스의 폐지, 사업의 종료 등 개인정보가 불필요하게 되었을 경우 파기합니다.

(3) 파기 방법

① 종이에 출력된 개인정보의 파기는 분쇄기로 분쇄하거나 소각 방법으로 파기합니다.

② 전자 파일 형태로 저장된 개인정보는 기술적 방법을 사용합니다.

8. 개인정보 안정성 확보 조치

회사는 개인정보의 안정성 확보를 위해 다음과 같은 조치를 취하고 있습니다.

(1) 관리적 조치: 내부관리계획 수립·시행, 정기적 직원 교육 등

(2) 기술적 조치: 개인정보처리시스템 등의 접근권한 관리, 접근통제시스템 설치, 고유식별정보 등의 암호화, 보안프로그램 설치

(3) 물리적 조치: 전산실, 자료보관실 등의 접근 통제

9. 개인정보 보호책임자

(1) 회사는 개인정보 처리에 관한 업무를 총괄해서 책임지고, 개인정보 처리와 관련된 정보주체의 불만처리 및 피해구제 등을 위하여 아래와 같이 보호책임자를 지정하고 있습니다. 회사의 서비스를 이용하면서 발생한 모든 개인정보 보호 관련 문의, 불만처리, 피해구제 등에 관한 사항을 개인정보 보호 담당부서로 문의하면, 회사는 이용자의 문의에 대해 답변 드리겠습니다.

개인정보 보호 담당부서

테스토코리아(유) 마케팅부 (전화: 02-2672-7200 / 문의처: marketing@testo.co.kr)

(2) 기타 개인정보 침해에 대한 신호나 상담이 필요한 경우에는 아래 기관에 문의하시기 바랍니다.

① 개인정보침해신고센터 (privacy.kisa.or.kr / 국번없이 118)

② 대검찰청 사이버범죄수사단 (www.cybercid.spo.go.kr / 02-3480-3571)

③ 경찰청 사이버테러대응센터 (www.netan.go.kr / 1566-0112)

10. 개인정보 처리방침 변경

이 개인정보 처리방침은 2016년 5월 18일부터 적용됩니다.

2.8. 제품 등록(Testo 제품 등록 조건)

선택한 측정기에 대해 Testo에서는 2018년 9월 1일부터 제품 등록 기회를 제공하고 있습니다.

제품 등록

2.8.1 제품 등록 대상

선택한 국가 및 제품 의 경우 다음과 같은 방법으로 Testo에서 제품을 등록할 수 있습니다:

1. Testo의 애플리케이션별 정보 수신에 대한 필수 동의 시 무료 서비스 제공.

2. Testo의 애플리케이션별 정보 수신에 대한 필수 동의 시 무료 제품 제공. 설명:

Testo에서 보내드리는 애플리케이션별 정보에 대한 수신에 동의하신 고객은 이메일, 우편 또는 각 이메일에 포함된 구독 해지 링크를 이용하여 언제든지 동의를 철회할 수 있습니다. 중요사항: Testo에서 제공하는 무료 서비스 또는 무료 제품을 동의 취소 시점까지 수령하지 못했거나 배송받지 못한 경우, 이 서비스 또는 제품을 요구할 수 없습니다. Testo가 제공하는 애플리케이션별 정보를 수신하려는 고객은 해당 서비스 또는 제품을 무료로 받아볼 수 있습니다. 당사 서비스 또는 제품 가격은 www.testo.com에서 확인할 수 있습니다. 또는 Testo 세일즈 팀에 해당 가격을 문의하실 수도 있습니다.

문의하기

추가 사항 a.: Testo의 애플리케이션별 정보 수신에 대한 필수 동의가 필요한 무료 서비스로서 선택한 측정기에 제공되는 기존 제조사 보증이 1년간 연장됩니다. 당사의 기존 제조사 보증 관련 사항은 www.testo.com/guarantee에서 확인하실 수 있습니다. 유효 기간: 2018년 9월 1일부터 현재까지

추가 사항 b.: Testo의 애플리케이션별 정보 수신에 대한 필수 동의가 필요한 무료 제품으로서 등록된 제품용 액세서리가 제공됩니다.

유효 기간: 현재 제공되지 않음

당사 개인정보 보호 정책의 조건 및 추가 지침이 적용됩니다.

2.8.2 무료 서비스 제공 또는 무료 제품 배송 처리 방법

무료 서비스를 제공하거나 무료 제품을 배송하기 위해 해당 제품 등록 양식에 처리 관련 고객 정보를 기재하도록 요청하고 있습니다.

선택한 측정기용 무료 보증 연장:

무료로 연장되는 보증 처리를 위해 제품 등록 완료가 필수적입니다. 이를 위해 Testo의 애플리케이션별 정보 수신에 대한 동의는 의무 사항입니다. Testo의 애플리케이션별 정보를 수신하는 데 대한 동의가 무료 보증 연장 요청 시점에 철회되지 않았어야 합니다. 그렇지 않을 경우 무료 보증 연장을 요청할 수 없습니다. 무료 연장된 보증 처리를 위해서는 제품 등록 국가의 Testo 고객 서비스 팀과 보증 처리 파트너에 익명 처리된 정보가 전달되어야 합니다. 이 정보는 무료 연장 보증 요청을 확인하는 용도로 사용됩니다. 이때 다음과 같은 정보만 전달됩니다.

• 등록된 제품

• 측정기 등록일

• 등록된 측정기의 일련번호

• 익명화된 이메일 주소로 Testo의 애플리케이션별 정보를 수신하는 데 대한 동의를 철회한 날짜

제품 등록 시 저장되는 기타 다른 고객 정보는 제3자에게 전달되지 않습니다. 이 정보는 고객님 이메일 주소를 이용한 제품 등록 전자 확인과 Testo의 애플리케이션별 정보, 예를 들어 제품 정보와 사용 예시 전송 시 개별 안내용으로 사용됩니다.

고객님의 정보는 연장된 보증 기간이 만료되거나 동의 철회 후 c

무료로 보증을 연장하려면 제품 구입 후 30일 이내에 제품을 등록해야 합니다. 제품 등록 국가의 Testo 고객 서비스 팀과 보증 처리 파트너는 보증 처리 전에 무료 보증 연장을 요청할 권리가 있는지 확인할 의무가 있습니다. 이때 제출한 측정기의 등록일은 측정기 구매일 이후 최대 30일을 초과할 수 없습니다. 이를 위해 고객님은 구매 영수증을 제시하여야 하며, 영수증에서 구입일을 명확하게 확인할 수 있어야 합니다. 또한, 제품 등록 후 발송되는 등록 확인 이메일도 필요합니다. 제품 등록 국가의 Testo 고객 서비스 팀과 보증 처리 파트너는 또한 Testo의 애플리케이션별 정보를 수신하는 데 대한 동의가 제품 등록 시 기재된 이메일 주소를 통해 철회되었는지 여부도 확인합니다. 동의 철회는 이메일, 우편 또는 개별 이메일에 포함된 철회 링크를 이용하여 언제든지 가능합니다. 그러나 철회하실 경우 무료 보증 연장을 요구할 수 없습니다.

선택한 측정기용 무료 액세서리:

무료로 제공되는 액세서리 배송을 위해 제품 등록 완료가 필수적입니다. 이를 위해 Testo의 애플리케이션별 정보 수신에 대한 동의는 의무 사항입니다. Testo의 애플리케이션별 정보를 수신하는 데 대한 동의는

무료 액세서리 발송 시점에 철회되지 않은 상태여야 합니다. 그렇지 않을 경우 무료 액세서리를 요청할 수 없습니다. 하지만 동의 철회는 이메일, 우편 또는 개별 이메일에 포함된 철회 링크를 이용하여 언제든지 가능합니다.

무료 제품 배송 처리를 위해 제품 등록 국가의 Testo 주문 처리 팀에는 무료 액세서리 배송에 필요한 고객 정보가 전달됩니다. 전달되는 정보:

• 등록된 제품

• 성명

• 회사명

• 우편주소

제품 등록 시 저장되는 기타 다른 고객 정보는 제3자에게 전달되지 않습니다. 이 정보는 고객님 이메일 주소를 이용한 제품 등록 전자 확인과 Testo의 애플리케이션별 정보, 예를 들어 제품 정보와 사용 예시 전송 시 개별 안내용으로 사용됩니다.

고객님의 정보는 액세서리를 배송한 후 또는 동의 철회 후 삭제됩니다.

Refer also to the applicable downloading conditions for further information.

2.5. Testo newsletter

Our newsletter keeps you regularly informed about our products, news, events and promotions.

A personal touch is our top priority when it comes to our service. It is important for us to address you personally when presenting our products and services. This is why we need your first and last name. Furthermore, we offer the platform and related services exclusively to companies. By providing your business e-mail address and company name, we can be sure that you are the right contact person. Your telephone number enables us to contact you directly, and to answer initial queries immediately and thus more effectively.

When we send out our newsletters, which require registration, we use the so-called double opt-in procedure or single opt-in procedure (depending on the country), i.e. we will only send you a newsletter if you have expressly agreed beforehand that we should activate the newsletter service. If a double opt-in is required in your country, you must also have confirmed that the e-mail address you have provided belongs to you. We will send you a notification e-mail for this purpose and ask you to confirm that you are the owner of the e-mail address provided by clicking on a link contained in this e-mail. If you have already confirmed that you are the owner of this e-mail address for another purpose, we may not require you to do this.

If you confirm your e-mail address, your e-mail address, the time of registration and the IP address used for registration will be stored by us until you cancel the newsletter subscription. The purpose of the storage is solely to send you the newsletter and be able to verify your registration. The legal basis for the processing is your consent in accordance with art. 6(1)(a) GDPR.

The newsletter subscription can be cancelled any time, e.g. via the unsubscribe link contained in each newsletter. Alternatively, you can also address your wish to cancel the newsletter to the above-mentioned contact data. The only charge for this is the cost of transmission according to the basic tariff of your internet service provider.

2.6. Testimonials and competitions at Testo

If you are participating in one of our testimonials, we use your data for market and opinion research as well as for product optimisation. We analyse data categorically only for internal purposes. If, exceptionally, testimonials are not analysed anonymously, the data will be collected only with your consent. For evaluations relating to person, the legal basis is the above-mentioned consent in accordance with art. 6(1)(1)(a) GDPR.

During competitions, we use your data for the purpose of carrying out the competition and winner notification. Detailed instructions can be found in our conditions of participation for the respective competition. The legal basis of the processing is the competition agreement in accordance with art. 6(1)(1)(b) GDPR.

2.7. Applications for positions at Testo

You can apply for open positions at Testo via our application management system MHM eRecruiting. The purpose of collecting data is the selection of applicants for the potential creation of an employment relationship. For the reception and processing of your application, we collect the following data:

• Salutation

• Name and surname

• Address • E-mail address

• Phone number

• Date of birth

• Salary requirement

• Notice period

• Application documents (e.g. certificates, CV)

The legal basis for the processing of your application documents is art. 6(1)(1)(b) and art. 88(1) GDPR in conjunction with national data protection law.

2.9.3 Online content

Testo provides online content on its website. Registration is required beforehand in order to download online content. Online content may include:

• White papers (pdf)

• E-books (pdf)

It is evident from the respective input forms which data is collected in each case. When registering for downloads, the following data will be collected for example:

• Name and surname

• E-mail address

• Company

• Phone number

• Country

In this context, we will process the data for the following purposes:

• Providing and sending the download link

• Communicating with and informing recipients in accordance with the applicable download conditions

The information may concern the following topics: 

• New Testo product updates

• Testo seminars and webinars on measuring technology subjects

• Testo surveys, product tests and recommendations of suitable third-party products. 

A standard part of the download service is the sending of promotional e-mails to participants. These e-mails contain information about products, news, events and promotions from Testo. The legal basis of this data processing is art. 6(1)(b) GDPR.

Refer also to the applicable conditions of participation for further information.

2.3. Registration in the online shop and Testo Cloud

You have the opportunity to register for our login area in the online shop and in the Testo Cloud, to enable you to benefit from the full range of functions of our website and the Testo Cloud. It is evident from the respective input forms which data is collected in each case. We have indicated which data is mandatory by marking the respective fields as required fields. Without this data it is not possible to register. The legal basis of the processing is art. 6(1)(b) GDPR.

2.4. Online orders

2.4.1 Ordering in the online shop

During the order process, we collect the mandatory information required for the processing of the contract:

• Salutation

• Name and surname

• E-mail address

• Billing and shipping address

• Phone number

Optional details such as customer number, company details and your role can be provided so that we can allocate your order to a suitable account manager. The legal basis of the processing is art. 6(1)(1)(b) GDPR.

For the purpose of contract performance, we pass your details to the shipping company instructed with the delivery, to the extent that this is required for the delivery of the goods ordered. Depending on which payment service provider you select during the order process, we pass the payment details collected for the purpose of payment processing to the financial institution instructed to process the payment and, if appropriate, to the payment service provider instructed by us, or to the selected payment service.

All payments in our online shop are processed by the payment provider Unzer GmbH, Vangerowstraße 18, 69115 Heidelberg, Germany, and/or Unzer Luxembourg S.A., Socit anonyme 1, Place du March, L-6755 Grevenmacher, R.C.S. Luxembourg B144133 (hereinafter “Unzer”). In the process, you transmit your payment details via a secure https connection to the servers of Unzer. This transmission is made solely to process your payment. Details on payment via Unzer can be obtained from Unzer’s GTCs and data protection regulations at: https://www.unzer.com/en/datenschutz/.

If Testo provides payment in advance, e.g. in the case of a purchase on account, and to protect its legitimate interests, Testo reserves the right to make enquiries about identity and creditworthiness with service providers specialising in this – Verband der Vereine Creditreform e.V., Hellersbergstraße 12, D-41460 Neuss – or to make the granting of certain payment terms contingent upon a credit check. The credit report can contain probability values (score values), which are calculated on the basis of scientifically proven mathematical-statistical procedures, where the address data, among other information, flows into the calculation. The information received regarding the statistical probability of a payment default is used by us for a balanced decision on the rationale, implementation or termination of the contractual relationship. Your legitimate interests are considered in accordance with the statutory provisions.

2.4.2 Ordering an e-learning course

We collect the necessary mandatory data for registration on our e-learning platform:

• First name

• Surname

• E-mail address

The legal basis of the processing is art. 6(1)(b) GDPR.

During the ordering process in our IT systems (e-learning platform and in SAP), we collect the mandatory data necessary for processing the contract:

• Salutation

• Surname

• First name

• E-mail address

• Street and house number

• Postcode

• City

For invoicing, the company name and telephone number are optional but are required for clarifying any queries. The legal basis of the processing is art. 6(1)(1)(b) GDPR.

The above data is collected for the following purposes:

• Provision of the e-learning platform including its features and content

• Continuous improvement of the e-learning platform

• Continuous improvement of our range of courses

• Management of users on this website

• Confirmation of the learner’s achievements by issuing a certificate of participation

• The learner profile is stored in accordance with our terms of use (link).

• In case of “non-use”, the deletion of the user and learner profile takes place after nine months.

Information on the deletion of your data:

To apply for deletion of your data relating to our e-learning area, please e-mail akademie@testo.de. In terms of deleting your data, we proceed as explained in point 7.

2.9.1 Promotions (competitions, product tests) 

Testo offers regular promotions (competitions, product tests). Participation rules are set out in the conditions of participation.

It is evident from the respective entry forms which data is collected in each case. When registering for participation, the following data will be collected for example:

• Name and surname

• E-mail address

• Company

• Phone number

In this context, we will process data for the following purposes:

• Creating a list of participants

• Planning the event and grouping participants

• Creating a user account 

• Identifying individual participants during the event

• Communicating in parallel during and after the event for the purpose of participant queries

• Communicating with and informing recipients in accordance with the applicable conditions of participation

The information may concern the following topics: 

• New Testo product updates

• Testo seminars and webinars on measuring technology subjects

• Testo surveys, product tests and recommendations of suitable third-party products. 

In addition, the participants’ personal data will be processed in order to determine if they are eligible to participate.

A standard condition for participation is sending promotional e-mails to participants. These e-mails contain information about products, news, events and promotions from Testo. The legal basis of this data processing is art. 6(1)(b) GDPR.

Refer also to the applicable downloading conditions for further information.

2.9.4 Software downloads

Testo provides software solutions on its website. Registration is required beforehand in order to download and update software. 

It is evident from the respective input forms which data is collected in each case. When registering for downloads, the following data will be collected for example:

• Name and surname

• E-mail address

• Company

• Phone number

• Country

In this context, we will process the data for the following purposes:

• Providing and sending the download link

• Identifying the individual recipients of the software solution (protection of intellectual property)

• Communicating with and informing recipients in accordance with the applicable download conditions

The information may concern the following topics: 

• New Testo product updates

• Testo seminars and webinars on measuring technology subjects

• Testo surveys, product tests and recommendations of suitable third-party products. 

A standard part of the download service is the sending of promotional e-mails to participants. These e-mails contain information about products, news, events and promotions from Testo. The legal basis of this data processing is art. 6(1)(b) GDPR. 

Refer also to the applicable conditions of participation for further information.

2.9.2 Events (webinars, seminars and product demonstrations)

Testo offers regular events. Registration is required beforehand in order to participate. It is evident from the respective input forms which data is collected in each case. When registering, the following data will be collected for example:

• Name and surname

• E-mail address

• Company

• Phone number

• Country

In this context, we will process data for the following purposes:

• Creating a list of participants

• Planning the event and grouping participants

• Creating a user account 

• Identifying individual participants during the event

• Communicating in parallel during and after the event for the purpose of participant queries

• Communicating with and informing recipients in accordance with the applicable conditions of participation

The information may concern the following topics: 

• New Testo product updates

• Testo seminars and webinars on measuring technology subjects

• Testo surveys, product tests and recommendations of suitable third-party products. 

In addition, the participants’ personal data will be processed in order to determine if they are eligible to participate.

A standard condition for participation is sending promotional e-mails to participants. These e-mails contain information about products, news, events and promotions from Testo. The legal basis of this data processing is art. 6(1)(b) GDPR. 

2. When and for what purpose does Testo collect data concerning you?

3. Disclosure of your data

Insofar as external service providers are used (hosting providers, application management, shipping service provider, etc.) to operate this website or to provide services via a Testo Group company, or another Testo Group company is responsible for the processing, the companies concerned receive the access to your data only to the extent necessary for the fulfilment of their respective tasks and functions.

Insofar as these service providers and Testo Group companies process their data outside the European Union, this can lead to your data being transmitted to a country which does not offer the same data protection standards as the European Union.

In this case, we will ensure that the respective recipients of your data contractually (standard contractual clauses) or otherwise guarantee a level of data protection that is equivalent to that of the European Union. You will be provided with a copy of these standard contractual clauses by sending a request to privacy@testo.de. You can also obtain more information about the international component of data protection from the European Commission.

4. Why does this website use cookies?

We use cookies to design the navigation and use of our websites to be as user-friendly as possible. Cookies are smaller files with text information, which are filed on your hard drive when the website is called up. Cookies are used for the temporary storage of information - for example for statistical analysis or to control the connection during the visit to a website. Cookies are also used to store the preferences of the visitors. Thus, we can match the contents of our website specifically to your requirements and therefore improve our service for you. We are unable to create any references to users with the cookies.

You can deactivate the option to store these cookies at any time in the system settings of your browser and delete existing cookies. Every user can also view the website without cookies. If you do not accept any cookies, this can, however, lead to a restriction in the functionality of our website.

Some of the cookies used by us are automatically deleted from your hard drive (session cookies) after the end of the browser session (end of session). In addition, we also use cookies, which remain on your hard drive for a specific time beyond the browser session. These persistent cookies are stored on your hard drive and deleted by the browser after the specified time. The cookies can also be from third-party service providers.

Cookies required to carry out the electronic communication process or to provide specific functions you requested (e.g. use of the shopping basket) are stored on the basis of art. 6(1)(f) GDPR. The operator of the website has a legitimate interest in storing cookies for the purpose of the technically smooth and optimised provision of its services. Insofar as other cookies (e.g. cookies for the analysis of surfing habits) are stored, these are dealt with separately in this privacy

5. Use of cookies and similar technologies for the purpose of analysis

We also use cookies and similar technologies for advertising purposes. Some of the access data accruing during the use of our website is used for interest-based advertising. Analysis and evaluation of this access data enables us to present personalised advertisements on our website and on the websites of other providers. This means advertisements corresponding to your actual interests and needs.

The legal basis for the data processing described in the following section is art. 6(1)(1)(f) GDPR, based on our legitimate interest to present personalised advertisements to you.

In the following section we would like to explain to you these technologies and the service providers deployed for this purpose in more detail.

The collected data can include the following data, in particular:

• The IP address of the device

• The date and time of the access

• The identification number of a cookie

• The device identification of mobile devices

• Technical information on the browser and the operating system.

The data collected is, however, stored only pseudonymously so that it is not possible to make any direct conclusions about the individuals.

In the following descriptions of the technologies we use, you will find information on the options for objection regarding our analysis and advertising measures by way of a so-called opt-out cookie. Please note that after the deletion of all cookies in your browser or the later use of another browser and/or profile, another opt-out cookie must be placed.

Below, are the options for objection regarding your analysis and advertising measures. Alternatively, you can raise your objection via corresponding settings on the websites Truste, NAI, DAA or Your Online Choices, where options for objecting are provided by many advertisers combined. This page permits the listed service providers to deactivate all advertisements at once, by way of opt-out cookies or, alternatively, to handle the setting for each provider individually.

5.1 Google (Universal) Analytics

This website uses Google Analytics, a web analysis service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google“). Google Analytics uses cookies and similar technologies to enable the analysis and improvement of our website, based on your usage habits. The data arising in this connection can be transmitted by Google to a server in the USA and stored there, for the purpose of evaluation. However, your IP address is abbreviated prior to the evaluation of the usage statistics so that it is not possible to draw any direct conclusions as to your identity. For this purpose, Google Analytics has been expanded on our website, to include the code “anonymizeIP”, to ensure an anonymised capture of IP addresses.

Google will process the information obtained by the cookies to evaluate your use of the website, to compile reports on the website activities for the website operators, and to provide other services connected to the website use and internet usage.

As shown above, you can configure your browser in such a way that it rejects cookies or you can prevent the capture of the data generated by cookies and related to your use of our website in the cookie settings of Google’s Privacy Policy. Alternatively, you can also prevent the processing of such data by Google by downloading and installing the browser add-on provided by Google (the latter does not work with mobile terminal devices).

Further information to that end can be found in the Privacy Policy of Google Analytics.

Google Analytics cookies are stored on the basis of art. 6(1)(f) GDPR. The website operator has a legitimate interest in analysing the user habits to optimise its website as well as its advertising.

5.2 Google Optimizer

Testo uses the “Google Optimizer” service. Google Optimizer allows us to track the effects of various changes to a website (e.g. changes to the input fields, design) within the framework of so-called “A/B testing”. Cookies are placed on users’ devices for these test purposes. Only pseudonymous user data is processed.

5.3 Google AdWords Conversion Tracking and Remarketing

Our websites use the services “AdWords Conversion-Tracking” and AdWords Remarketing” by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google“). Customers’ actions defined by us are captured (such as, for example, clicking on an advertisement, page visits, downloads) and analysed using “AdWords Conversion-Tracking”. We use “AdWords Remarketing” to show you individualised advertising messages regarding our products on partner websites of Google. Both services use cookies and similar technologies for this purpose. The data arising in this connection can be transmitted by Google to a server in the USA and stored there, for the purpose of evaluation.

If you are using a Google account, depending on the settings in the Google account, Google is able to link your web and app browser history with your Google account and use information from your Google account to personalise advertisements. If you do not want such a link to your Google account to be made, you need to log out of Google before calling up our contact page.

As shown above, you can configure your browser so that it rejects cookies. In addition, by using the cookie settings in Google’s Privacy Policy, you can prevent Google from using cookies for advertising purposes.

Further information to that end can be found in Google’s Privacy Policy.

5.4 LinkedIn Conversion Tracking

We use the re-targeting-tool LinkedIn Conversion Tracking of LinkedIn Ireland, Wilton Plaza, Wilton Place, Dublin 2, Ireland (»LinkedIn«). For this purpose, the LinkedIn Insight Tag is integrated in the website of Testo, enabling LinkedIn to collect statistical, pseudonym data about your visit to and use of our website and to provide us with corresponding aggregated statistics on this basis. Furthermore, this information assists in facilitating the advertising of offers and recommendations tailored to your interests. You can prevent the storage of cookies via a browser setting. Alternatively, you can object to this form of data processing by setting an opt-out cookie via the following link; this cookie will remain on your device until you delete the cookies. This option is available to LinkedIn members as well as to non-members.

Further information to this can also be found in the data protection provisions of LinkedIn.

6. Use of functions of further providers

7. When will your data be deleted?

In principle, we store personal data only as long as this is required for the fulfilment of contractual or legal obligations which are the reason for the collection of the data. After that, we delete the data immediately, unless we require the data until the expiry of the legal limitation periods for the purposes of evidence in civil claims or due to statutory retention requirements.

For evidentiary purposes, we have to retain contract data for three years after the end of the year the business relationship with you ends. According to statutory limitation periods, potential claims become time-barred no earlier than at this point in time.

After that, we still have to store part of your data for accounting purposes. We have an obligation to do so on account of legal documentation requirements, which can arise from the German Commercial Code, the Tax Code, the Banking Act, the Money Laundering Act and the Securities Trading Act. The retention periods for documents specified in the above legislation are two to ten years.

8. What are your data protection rights?

You have the right at any time to request information on the processing of your personal data by us. We will explain the data processing to you within the course of providing this information and furnish you with an overview of your stored personal data.

If data stored by us should be incorrect or no longer up to date, you have the right for this data to be corrected.

You can also request the deletion of your data. Should deletion not be possible in exceptional cases due to other legal provisions, the data shall be blocked so that it is only available for this legal purpose.

Furthermore, you can restrict the processing of your data, e.g. if you are of the opinion that the data stored by us is not correct. You also have the right to data portability; in other words, upon your request, we shall forward a digital copy to you containing the personal data that you have provided.

In order to assert the rights described here, you may contact us at any time using the above-mentioned contact details. This also applies if you wish to receive copies of warranties for evidence of a reasonable level of data protection.

Furthermore, you have the right to object to data processing, based on art. 6(1)(e or f) GDPR. Finally, you have the right to lodge a complaint with the data protection supervisory authority responsible for us. You can exercise this right at a supervisory authority in the member state of your residence, your place of employment or the place of the suspected breach. In Baden-Württemberg, the competent supervisory authority is: the State Commissioner for Data Protection and Freedom of Information for Baden-Württemberg, postbox 10 29 32, 70025 Stuttgart, Königstraße 10a, 70173 Stuttgart, Germany.

9. Right of revocation and objection

In accordance with art. 7(3) of the GDPR, you have the right to revoke consent once granted to us at any time. In future, we shall consequently cease to process the data that is the object of the consent. The revocation of the consent does not affect the lawfulness of the processing based on the consent up to the time of the revocation.

Insofar as we process your data on the basis of legitimate interests pursuant to art. 6(1)(1)(f) GDPR, you have the right in accordance with art. 21 GDPR to raise an objection to the processing of your data, insofar as there are grounds for this arising from your particular situation or where the objection is aimed at direct advertising. In the latter case, you have a general right of objection, which we shall implement also without the need for substantiation.

If you wish to use your right to revoke or your right of objection, an informal notification to the above-mentioned contacts is sufficient.

10. Data security

We maintain current technical measures to safeguard data security, in particular, for the protection of your personal data against risks during data transmissions as well as protection against third parties acquiring knowledge of your personal data. These are correspondingly adjusted to the current state of the art. To secure the personal data specified by yourself on our website, we use Transport Layer Security (TLS) which encrypts the information you enter.

11. Amendment of the Privacy Policy

We occasionally update this Privacy Policy, for example, when we amend our website or if the legal or official requirements change.